New customer inquiry
For prospective customers exploring a switch from captive supply, an aggregation, or a GEOP arrangement.
Support
Reach the right team faster.
Choose the channel that fits what you need. Existing customers should sign in to their account for billing and contract questions.
Office & direct lines
Office addresses, main phone lines, and the primary inbox for general correspondence.
+63 2 8637 8851 · [email protected] · Mon–Fri 09:00–18:00 PHT
FAQs
Answers to common questions about contestability, billing, the switch process, and renewable matching.
Existing customers
Sign in to view your contract details, invoices, and consumption analytics. Account billing questions are resolved fastest through this channel.
Emergencies
For power-outage and physical-safety emergencies, contact your distribution utility directly. Rockport Power supplies the energy but the distribution utility owns the wires.
Regulatory & disclosures
For regulatory or disclosure-related correspondence, see the disclosures page or email the address listed on the Contact page.
Ready to make the switch?
Send us your last twelve months of consumption data and we'll come back with a concrete plan comparison within a few business days.
